2004 Chevrolet Suburban User Reviews

Pros

cargo room, comfort, smooth drive, on-star

Cons

blind spots when backing up, gas

We bought a 2002 LT three years ago and it is the best car we've ever owned. We've owned several SUV's before this, including a Jeep Cherokee and a Ford but this truck has been both comfortable and reliable. Its great for my carpool of kids, snow skiing trips, and taking friends out to dinner. We can fit 2 other couples comfortably. The drawback for me is backing out of a parking space -- the blind spot directly behind my car - since it is so high....read morehide

Pros

roomy

Cons

multiple prolems

this is my third susurban!! First one went back finnaly as a lemon, replaced the transmission twice, electrical problems just to name a few.

second 2000 was bye far the best but was dumb enough to trade it on a 2003. constant problems, steering wheel continued to shake at 65mps and the dealership had it back no less than one month still can't find problem. slips in 4 wheel drive and feels llike mush. chevy continuses to say no-problem,=. very disapointing!!...read morehide

Pros

Comfortable, roomy interior, quiet, good power

Cons

Fog lights are useless, 3rd seat heavy to remove

Bought a new Suburban LT in April 2003. Came out of the dealer in perfect condition and have had no problems with it since then. Rides nice and comfortable, the captain's chairs are great, dual automatic A/C works well in Arizona and the cargo room is outstanding - much better than the smaller "pretend" SUVs. Fuel mileage is O.K. for a large heavy vehicle - probably a bit better than average. We're getting 17 mpg in town and, just crusing on a level interstate, we get between 23 and 25 mpg on the highway. Hilly roads make that less of course. Not bad considering the space and level of comfort we get. The only things I would improve are the fog lights - can't tell if they're on or off - and some easier way to stow/remove the 3rd seat when not in use. Other things we enjoy: the 9-speaker (with subwoofer) Bose sound system, heated seats, the large windows and On-Star. Would buy another one in a heartbeat....read morehide

Pros

Roomiest full size SUV, Competitive pricing.

Cons

No model and tirim insignia/decals on 1500 SL models exterior body.

Nice to have an outlet for power in the rear cargo area, but need one for the third row seating. Information center is very handy. Steering whell controls and dashboard controls are quite within reach. Various of models and options are abailable for everyone.

Pros

bigger than most other vehicles.

Cons

drinks lots of gas.

My 2001 suburban had a total internal engine failure. It used a quart of oil every 100 miles. All the pistons had to be changed. GM did not help because the vehicle had 53,000 miles. These were all road miles, and I changed the engine oil every 3000 miles. There was a design problem with the enjines in 2001, but who cares. If you want a good dependible vechicle BUY ONE FROM JAPAN....read morehide

Pros

Nice size, nice look, great comfort

Cons

Bought on Sat. Dec. 18th and limped it back to the dearler on Dec. 23rd 2004.

I just bought a 04 Sub 4x4 LT loaded. Traded a faithful 01 Durango with no problems. Got off the Interstate and the transmission started slipping. Now it won't shift into 3rd gear. Had to drive in second gear at 35 miles an hour to a dealer. Bought Sat. tranny choked out on Thursday with only 394 miles on the truck. $46,500 trunk and it won't allow my family and myself got to Grandmas for Christmas. Not a very happy new Sub. owner.

HINT: When you buy a new vehical make the dealer check all the fluids. The transmission has no leaks but it seems that someone forgot the fill the transmission with enough fluid......

Take this one GM to the bank!!!...read morehide

Pros

Good tire millage for a large vehicle

Cons

Electrical problems,engine light came on often,horn etc, didn,t work properly

Light came on often stating that transfer case was in neut.,engine light came on often, dealership couldn't find problem,muffler makes pinging noise,GM aware of problem and is to notify me when they figure out how to fix it,have owned GM products since 1959,will never own another, they just don't get it. Canceled my extended warranty, it is worthless. I purchased a new gas cap and installed it myself and the engine light hasen't came on again. Dealership said they couldn't find anything wrong wiyh the cap. Sub. spent almost a month total at the dealership....read morehide

Well i have read the posted reviews and find it necessary to post mine for all who wish to purchase one.The following has been performed to date:Transfer case and internal parts,$2700.00. Rear window operators$473.00,Some gadget for engine service light $450.00,Right front seal on axel,4WD.every 30k.Factory defect.Transmission reprograming 5 times,Wind shield wipers,loose and almost fell off vehicle,3 times.So there you are at only 40000 miles.Bring money for service and it is a great rig for comfort....read morehide

We just took a 1994 Suburban with 120,000 plus miles on the odometer a 2,000 mile Baja Trip. I used to hate these SUV's, and that is probably because the Suburban is not an SUV in the yuppie sense, it's a spacious truck with off road capability. We packed it with two spare tires, gas and water cans, repair kits, tools, coolers, luggage, etc. Plenty of room. We literally spent days in the vehicle and it was comfortable. Drove well on freeways, backroads, dirt tracks and sand, though it rattled on the latter two. Gas mileage was ok, consdering where we went, and it burned only one quart of oil. My only real complaint is the loose steering, but then the vehicle was ten years old and that was its tenth or so Baja trip. I actually might buy one....read morehide

Why do folks get on here and write a review for a Suburban that they had way back in '97? This is a forum for reviews for the 2004 models not the '97's. You drag the rating of the vehicle down with you irrelevant comments. I love my 2004 suburban. The transmission or the engine has never had a problem. I have an LT Top of the line. This is the third Chevrolet that I have had. I have never had a problem that the folks have talked about on this forum. And to the fellow with the alarm issue. The suburban comes with an alarm. The dealer puts an extra on with a cut off switch. The suburban has one on it. It comes with one on the keys....read morehide