by Ray
from Chicago, Illinois
on 08/17/2008
The Command System is still the biggest disappointment in this car. It is hard to use and the voice controls are not that great even when the roof is up. The lack of a touch-screen for navigation is puzzling. Anyone who has operated a touch-screen versus the push button arrow knows that the former is superior. Using an I-Pod is particularly frustrating because voice commands will not work. Also, while the bluetooth works fine for every phone I have tried, if you have a "Smart Phone" forget about being able to upload your contact list and address book. It will not work and this is really annoying. I have tested the Ford/Microsoft "Sync" system recently and it is truly a work of genius for a command system that operates climate control, navigation, telephone, and entertainment. Mercedes needs to get with the program and develop a similar system or pay Ford/Microsoft to license the technology. Customers have been complaining about this for too long now.
85 out of 171 people found this review helpful.
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