2013 Chrysler Town & Country User Reviews

Pros

A great reliable vehicle. Well constructed

Cons

Would like a larger GPS screen

Purchased As New

This vehicle is an excellent buy for the money. I find that the ride is as good and in many cases better than a expensive car. The gas mileage is excellent for the type of vehicle. It does not wear the driver out on a long distance drive. I am truly suprised at the power available in the engine, the transmission is smooth and reliable. In the past I have owned a Honda van, it was quite good but it does not come close to the available accessories and the overall price of the Chrysler....read morehide

Pros

great travel car and for kid trips too

Cons

padding in rear seats (ok for kids)

Purchased As New

We live in Dallas and have taken this car on 3 cross country trips (2-3 thousand miles each) in many weather conditions with 100% reliability and comfort.... I like the looks and the power.... When we bought it I got a great deal as compared to other mini vans we looked at... Since the car depreciate fast do not buy at or near MSRP - they will deal.... Happy so far!...read morehide

Pros

Luxurious and Powerful Minivan.

Cons

Not so good rear appearance.Needs more sleek design.

Purchased As New

I bought my 2011 Town and Country for $32,000 new.Now at 39,000 kms(1 year and 6 months),this van was never been to my dealer for any repairs at all(except for my 6 months regular oil change).Mine is a Touring model only but with lots of luxury:remote starter,push button starter,rear camera, intelligent key ( no need to bring out my fob or key from my pocket to close or open the van),satellite radio,power sliding door and liftgate,power all six windows,..and powerful 3.6V6 Engine at 283 HP and 6 speeds transmission....read morehide

Pros

2012 has stow&go seats, so far the electronic equipment is great

Cons

Ride, Ride, Ride.

Purchased As New

From the outset the ride was awful--rear end bucked and rough. Chrysler dealer's service department tried at first, no solution, a complaint to the customer satisfaction department was futile and demeaning, they claimed that all 2012's rode like that--end of the issue. Finally with 20000 miles and lowering pressure of tires, the ride improved but the transmission began to jerk and there was a clunking in the front. The dealer adjusted the transmission and tightened the front and the awful, bucking, twisting ride returned. Their claim now--NOTHING THEY DID. As a 30-year Chrysler customer--this is my first disappointment with Chrysler!...read morehide

Pros

The ride is unbelivable. Comfort at its best!

Cons

None

Purchased As New

This is our second Town and Country. We traded up from the Touring which we had for 5 years with no repairs at all to the Limited. The Limited is a beautiful example of American craftmanship. I would reccomend this Van to anyone looking to travel in class.

Pros

fair car not worth the money

Cons

Uconnect touch is terrible

Purchased As New

Do not waste your money on the uconnect touch screen gps. For 1/4 the money you can buy a high end hand held. You can only save favorite locations by city (using where am I) and if you search for something by address you can only save it by street name. If you want two different locations on the same street you are out of luck. When I asked the dealer why the gps is not like in the owners manual he said that it is only for demonstration purposes and not how the system really works. Customer support says to call Garmin
The car has 2,000 miles and I already have transmission problems...read morehide

Pros

Great fuel economy

Cons

Poor materials in product

Purchased As New

We had a 2009 we bought new. I had great leg room in the front and the stow a go seats were great. After two years I needed new plugs, wires, and battery. On a trip to Fl we were stranded in Tn for a day because of a pinhole leak in a molded plastic fitting for the trans. cooling line. It seems that Chrysler used extemely cheap parts. After 11 Chrysler cars this was my last....read morehide

Pros

very comfortable and well appointed

Cons

reliability is the issue, some rattles

Purchased As New

Traded in my T&C 2009 because of continuing brake issues,excessive tire wear , and repeating issues with the starter and wiring harness in the door.I now have a 2013 T&C with 2300 ,yes TWENTY THREE HUNDRED MILES, THAT BLEW THE TRANSMISSION 7.5 HOURS FROM HOME ON A SUNDAY NIGHT.
Chrysler dealer gave me a rental van on Monday afternoon from Enterpise and sent us home while they REBUILT my transmission.
Chrysler will not pay for the hotel,meals,or fuel to make the 1000 mile,14 hour round trip to retrieve my van.They will not ship it .Two weeks old and this is going to cost me $5-6hundred out of pocket plus work lost. Wife missed 1 day work and I will miss 2. They do not care....read morehide

Pros

The "Stow' N Go" seating is awesome!

Cons

Believe it or not no cons!

Purchased As New

We have purchased 3 of these (2001, 2006, 2011) vehicles
over the years and can only praised them. The 2001 is now
being driven by my niece, has well over 100,000 miles, and
has presented no mechanical problems. They have all been
economical, attractive, comfortable, and very practical.

Pros

it offers more inside room, nicely designed inside and out, and is a pleasure to drive on long trips

Cons

I would like bigger wheels and bigger radio and gps screen

Purchased As New

This will be my 5th Town and Country,,,Each one gets a little better.. They have been trouble free even tho I tow a heavy trailer a portion of the time... The 2011 Limited has beautiful interior and is so quite.. I drive from Phoenix to Mpls twice and it make driving 15 hour days alot easier ....Thanks Chyrsler.. Don...read morehide