2012 Dodge Durango User Reviews
Citadel RWD shown
- $22,319 - $34,219
- No trim specified for this review
- Most things are excellent
- front seats/telescoping steering wheel do not work properly
Purchased As New
On 25 May 2012 my wife and I go to pick up our custom built 2012 Dodge Durango Citadel AWD. We finish with finance and we are super excited to finally drive our new Durango. The easy exit seats are set so the drivers seat goes all the way back and the steering wheel goes all the way in when you exit the vehicle. My wife gets in and the front seats and the telescoping steering wheel are not working. So we bring it to the shop at the dealership and they claim to have fixed it by resetting the computer. We go home happy we have a new car. My wife then goes to the grocery store with a friend and the seats and steering wheel do not work again. My wife's friend is taller so she drives the car back. As they are driving back the drivers seat and the steering wheel start moving on its own. So the next day we bring it back to the car dealership and they fix it again by replacing the main sensor that controls the front seats. Everything is working fine until later that night we are about to go to my wifes high school reunion and the seats and steering wheel DO NOT work again. After an hour of sitting in the vehicle trying to figure out what we are doing wrong by using the owners manual we are about to give up and the drivings seat and steering wheel begin moving on their own. I'm furious because we purchased this $43K+ Dodge Durango Citadel AWD and the seats and steering wheel do not work when they are suppose too. This has totally ruined our experience of buying a new car. My wife is super upset which is making me upset because i purchased this car for her and my children. I'm furious because these faults with the car could endanger my families life!!! It's Memorial Day weekend and we cant get anything done until Tuesday. Dodge you need to fix this problem asap!
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