2009 Hyundai Entourage User Reviews
- Lots of room
- A bit rough on patched roads.
Purchased As New
For the money this is an excellent vehicle. Plenty of room to haul items or people in comfort. A/C system is terrific. Automatic side doors are a wonderful safety item for small children too.
4 out of 4 people found this review helpful.Was this review helpful to you?
- Economy could be better in town but was good on a trip
- getting to 3rd seat was not easy fo this senior citizen.
I would like automatic door locks. My low price model 2007 does not have them. As for power and ride I love my E ntourage. I have had enough GM junk, Fords van interior left a lot to be desired and Honda's price was TOO much for me. Chrysler's auto transmissions won't last too long. If Hyundai belives in their product to warrenty it 100,000 miles it should be a quality vehicle. My wife who drives the Entourage about 90% of the time and I like the vehicle. The people at the dealership were very nice from the first day we drove on the lot. Thats something I didn't get a GM dealer after the sale. All I got was lies and plenty of them....read morehide
12 out of 15 people found this review helpful.Was this review helpful to you?
- Price, power, ride, chrome accents, avg 20mpg
- third row room tight, driver leg room tight,
Great for the price, quieter interior compared to honda, not as quiet as the toyota though. Price is amazing considering the discount you can get in addition to the already low sticker. Consumer reports list lower reliability, but the problem areas are hardware, etc.... not engine or transmission (like the honda). I'd rather have a trim piece problem then an engine problem. Great warranty, I have almost 20k miles and have only used a third of the bumper to bumper. If I had bought the toyota or honda, I'd run out of warranty by next summer. Great option if you are looking for a vehicle to keep for 5 years or more. If you want to trade it in sooner, resale would be important. It's a minivan and we expect to keep it 10+ years..... the warranty will be still good until then..... Great car!...read morehide
24 out of 30 people found this review helpful.Was this review helpful to you?
- No trim specified for this review
- tire sensors on dash-heated seats-electric driver seat-conversation mirror-tir
- noise from under the van is loud and breaks squeek
Love my van but the there are some problems. The dvd player doesn't always shut off and it puts itself on even when closed. One of the rear doors does not always lock. The breaks have a horrible squeek. The handles by the interior roof literally fell out. The remote for the dvd player doesn't work. On the positive; it has a nice sterio, heated seats, good AC, gas milage is 17, low tire pressure display, conversation mirror to keep an eye on little ones, comfortable seats, nice display, nice layout of the wiper and headlight controls....read morehide
29 out of 45 people found this review helpful.Was this review helpful to you?
- Solid, smooth ride & good handling
- Fuel Economy around town is fair closer to 13-14mpg.
DVD player sound doesn't self adjust when switching from DVD to Radio or other functions and can be very loud when switching or if not adjusted manually before turning the vehicle off.
24 out of 47 people found this review helpful.Was this review helpful to you?
- shift tronic feature, dual climate controls, heated seats
- Crossbars not included
I have the 2007 Entourage. The first on the market sister car to the Sedona that has been out for years but the first Mini van for hyundai brand. I love the Van. Its everythihg that the other top comptetors have for features like heated seats and Power everything. the one thing that impresses me was the layout of the van. Everthing is easy to reach even with gloves on in winter months. I have heated seats in mine which are standard. If you dont get them from the manufacture you can have them installed but you would only get three heat setting instead of the five and they can get very tosty I usually turn them down to 2-3 once the car is warmed up. I love the power sliding doors and they can be turned off to the Power and just be used as manually controlled doors for future buyers.
I have over 26,000 miles on my van currently have made 2 cross country trips and this is the most enjoyable vehicle since it comes with Many cup holders. Tehre are 8 just in the front seating area alone. There are areas in the door panels that can hold liter bottles of water or soda for those long trips. the middle front section can be folded down for more stoage space but I usuallly keep in up for things like kids drinks. on the back side of this holder there is cutouts for people in the back to put a garbage bag again nice for long trips to hold junk. I think the engineeers really have talked to Moms and Dad and did their homework.
Yes it is a foreign car but ve owned 5 american cars and this is really worth the money. I traded in a plymouth voyager for this and an very satisfied that I made this choice for vehicles I drive over 15,000 miles a year. so I was overjoyed with the 10yr/100,000 mile warranty.
I have only used the warranty for a recall on the power door switch some microswitch and it was covered. Also they covered weird things like the wireless remote battery when that didnt work.. hyundai just told me to bring in the remote and they would change out the battery or give me a new remote if they couldnt fix the problem.
Kudos to the engineering crew for the stowable split rear seats these are very helpful when moving things. there is also area for groceries withteh bag holders right on the back of the seats. You can fit large amounts of groceries and boxes of all types. For an additional option you can buy rear storage basket from the dealer.
Overall a good deal my only compliant is the fact you get all the option and you still have to purchse the crossbars for the luggage carrier.... for 30g's I think you could throw in the crossbars. HINT HINT Hyundai!...read morehide
28 out of 48 people found this review helpful.Was this review helpful to you?
- Seating configurations, storage, entertainment options, amenities
- Folding seats, DVD remote, LATCH locations
Needed a new van and looked between Caravan, Quest, Sedona, Odyssey, and Sienna. The only competition I preferred was the Odyssey but was priced out of our price range for the features the Entourage offered. (The Sedona is a carbon copy of the Entourage). I have had a Elantra and have loved the service I have received from Hyundai.
I have put 10k miles on the vehicle and have had it looked at once for a broken window pulley that the dealer had broken while removing the car lockbox. Other than that I've stretched the oil changes out to 5k miles. Routine maintenance has been a breeze.
I love the features of power seats, mirrors, windows, and a backup sensor alarm. The DVD system is a must and works wonderfully with the car surround sound system. The BEST feature is wireless headsets so I don't have to listen to kids movies on our long trips. The 2nd row seats are easily folded out of the way for even adults to get to the back. They all recline well for long tiring trips. The storage in the back bucket and throughout the vehicle is excellent.
I have noticed some small annoyances relating to the DVD player; the remote controls the unit to the rear and above the driver's seat. However you have to point it at the player from the rear of the vehicle. Unless you have another adult in the back with the kids, it's awkward to do by yourself. the very back seat needs another LATCH system. There are 3 total, 1 in the right rear bench, and 1 in each of the folding chairs. If you have 3 car seats it's impossible to fold the middle seats forward to allow access to the rear seats while the carseats are attached. Minor oversight for those of us with 3 car seats and want to use 3 LATCH units. Would like to see rear vent controls further back. Also would love the window lockout feature to lockout all windows for other users (ie kids) but still be able to be used by driver. As it is once the lockout button is pushed...no one can open them....read morehide
29 out of 58 people found this review helpful.Was this review helpful to you?
- Spacious interior, plenty of cup holders and pockets, comfortable ride, good visibility
- Gas PIG, dangerous power sliding doors,questionable reliability, warranty issues, problematic brakes
After comparing the KIA Sedona, Dodge Caravan, Honda Odyssey, Toyota Sienna, Mazda 5 and Nissan Quest, we decided on the Entourage, mostly because of price and the big rebates included. My husband said they were practically giving them away.
The Honda Odyssey, Toyota Sienna and Nissan Quest were the most expensive and overpriced in our book. The Nissan Quest is downright ugly and the quality is poor. Overall we liked the Dodge Caravan/Chrysler Town and Country the best by far for its features, layout, room, comfort, style, driving feel and quality for the price, and value, but the dealer did not have any that we wanted/needed ASAP and we would have had to wait almost 2 months for the one we wanted. That's a pity. So we settled for a base model Hyundai.
Appearance wise, its a minivan and looks are relative but we give it 3 stars- it decent and not over-done like some of the others. The roof rack is strong and well integrated into the roof.
Comfort wise we gave it 4 stars. We find it very comfortable especially on long trips. There's plenty of cup holders and pockets for things. The seats are made for big people (we're not big but just saying its a good thing) and there is a lot of room all around. The seats can be folded BUT NOT FLAT like the Dodge which we loved. The rear seats in this Hyundai are heavy! Too heavy for a woman like myself to take out alone. In the Dodge, I just had to pull a lever. The same with the sliding doors which don't close on an incline and go backwards without warning which is very dangerous when you're trying to get out
Performance we gave it a 3 star. I don't drive a minivan like a sports car and this has enough power to get around, but after driving the Dodge Caravan/Chrysler Town & Country, this feels a little slow and too heavy. The brakes on the Hyundai are not the best either which we give a 2 star- very low quality; needed to be replaced already. Fuel efficiency is not a strong point- we average 14.7 miles/gallon.
Value wise we gave it a 2 star. Initially its a few hundred to $3k cheaper than the Nissan/Honda/Toyota and its cheap price will lure in many customers. Its warranty also seems to be very good. So why only 2 stars? First depreciation for all Hyundais is poor. So when you want to sell it later, watch out! In the end it costs you a lot more to own. Second, the warranty is not that good. Roadside assistence is terrible and we had to wait 6 hours for a tow truck when the transmission refused to shift out of park! They do not want to repair anything for free and so they charge you extra for regular maintenance like oil changes. We paid so far in 19 months, $2173.14 for regular scheduled maintenance and new brake rotors and pads! My husband almost flipped! For the 5 years we owned a Ford Windstar we didn't pay 1/3 as much!
Overall we are not 100% satisfied. We think its an ok minivan but it could be a lot better if they improved the reliability and quality of the materials. They also need to tell you the truth about the warranty and the dealers need to be more friendly and they should not charge you so much for little things. Hyundais do not seem to be made to hold up for a long time as the seats are worn down and the windows don't go up or down as fast as they once did. In the end we just needed transportation for our family. The next time we'll wait the two months and get what we want. Good Luck...read morehide
91 out of 147 people found this review helpful.Was this review helpful to you?
- Great all round van with reasonable (20) mpg...super value
- Nothing is wrong, especially for the price
Had the van for 4 months, 8000 miles or so... no problems at all - took my family of 7 on a 2500 round trip. Purchased a 10" Roof DVD player locally for $600 installed - priceless!!! Loaded the roof rack with our stuff and went to the mountains from FL. Best family car trip we have ever been on. Simply a vehicle that does what it is supposed to do and the price is right - and the wonderful warranty - simple hope we dont have to use it... I am very pleased....read morehide
71 out of 128 people found this review helpful.Was this review helpful to you?
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