2012 Hyundai Equus User Reviews
- Not Available
- No trim specified for this review
- Looks good - rides good.
- A/C underperforms in hot weather. Valet service is a joke!!!!
Purchased As New
I looked at several cars prior to my purchase in December of 2011. The dealers kept telling me how reliable the Equus was and emphasized their "valet service". Overall I have been happy with the performance of the car.
As summer wore on I noticed that the interior of the car would get to 82 degrees on a hot summer day with the a/c at maximum settings. I contacted Equus and they set up an appointment with Alexandria Hyundai. As a part of their valet service they are supposed to pick up the car at my location and deliver a "luxury" loaner car, either an Equus or Genesis. Alexandria Hyundai has cancelled 3 times because they have only "1 luxury loaner car". When I commented that this was the third time that this had happened I was told that it was because the person that had the loaner car out was not satisfied with his service so they were still working on his car!!!!!! What a joke.
If Equus and Alexandria Hyundai wants to play with the big boys (Mercedes, Lexus, BMW, Infiniti) they should put up or shut up.
We were considering purchasing a Genesis as our second car but based upon the unkept promises of Equus I guess we won't be spending any more of our money on a Hyundai.
Do yourself a favor, spend the extra bucks and get a car that has some support behind it - not just a lot of hot air.
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