2010 Lexus IS
There are 1 user reviews for the 350 RWD trim shown below
- Good performance, great value
- Unreliable, interior rattles, poor comfort, cheap interior
Purchased As New
I bought a 2009 Lexus IS350 at the urging of my wife. The ownership experience has been nothing but trouble. In the first week of ownership the transmission lever was stuck in P one morning and couldn't be shifted, no matter what we tried. The car had to be loaded unto a tow truck and then delivered to the dealer, who gave us an ES350 as a loaner. The problem was fixed under warranty though the dealer never quite informed us what the problem was. After this experience, certain parts within the dashboard began to rattle, parts of the driver's door began to wear off and the radio never started (and sometimes both rear windows would not go down). I trusted Lexus because of their supposed reliability and came away extremely disappointed, also by their service, which to me was overrated (Friendly service personnel? Sure...). Needless to say both my wife and I felt let-down by Lexus. We still have the car and are planning on getting rid of it.
I've previously owned mostly Cadillac's, a short spell of Saab's and currently drive an '09 Mercedes C300 and I've never had any problems whatsoever with these cars. I'm thinking of surprising my wife with an E350 Convertible. I think she's earned it after this disastrous Lexus experience....read morehide
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