2012 Mazda CX-9 User Reviews
Sport FWD shown
- $20,163 - $26,534
- No trim specified for this review
- interior layout, space
- everything else
Purchased As New
Transfer case failed at 3500 miles Whining sound at low speed (over 3 weeks in the shop…national back order)
Minor electrical issues with windows.
Car uses a quart of oil every 2500-3000 miles, Mazda says that this is with in their guide lines….guidelines state that it can use a quart every 1500 miles.
Breaks started pulsating at around 9000 miles (beware; it is not covered under the 3/36K bumper to bumper warranty.
Transfer case failed again at 16,000 miles. Whining sound at low speed
Transfer case failed again at 16,800 miles. Loud whining sound at low speed
Whining is still there, but I am now told after Mazda USA contacted dealer, that it is within normal range.
Mazda USA repeatedly promised to call me back with in 48 hours, but never has.
Mazda will only provide $30 a day for rental, so if your car is in the shop, keep in mind that a 2 wheel drive economy car typically cost you around $45 a day, and you may end up like me carrying a 3 and a 5 year old for half a mile in the snow to get home
I think most of you know I do not recommend this car, but fortunately for me this was a lease, unfortunately in considering in trading it in for an alternate brand car based on the numbers the car would have cost me an astonishing $962 a month if I choose to bail out after 16 months.
I am not sure how Mazda has swept this under the rug, but they should call and voluntarily recall every owner of a 2010, 2011 and 2012, (I have been told the older ones had a different case….not sure of 2013) and replace their transfer cases with a reliable transfer case regardless of failure or not. I also want people to know that I have been told by a Mazda tech. that even a failing transfer case can continue to operate for 20-30,000 miles before it physically fails, so you may be driving a bad one and only find out when it finally leaves you stranded with no factory warranty. If your car is a 2010, 2011, 2012, you “really should” have the transfer case inspected, because most people may not notice the gradual deterioration. Mine started sounding loud at very low speeds, especially when cold.
I have no respect for Mazda, and will not buy another Mazda, because after repeated (4) phone calls to the original Mazda rep. (Dan) I cannot get a call back.
It’s a shame what Mazda is doing, because with the internet today, consumers can get the word out, and it never pays to bite the hands that feed you.
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