2012 Mercedes-Benz M-Class User Reviews

Pros

smooth ride, luxurious

Cons

Bluetooth technology crackles, uncomfortable headrests, shifting lever

Purchased As New

I recently purchased the ML 350 after owning a GMC Denali for 8 years. While the ML is beautiful, it feels very much like a car. If that is the feel you are looking for, this is a good one for you. I prefer stiffer handling and less "floaty" feeling. Also, the shift lever is basically a turn signal located on the right side of the steering column. For some reason this "demasculinates" the car...it seems dainty. I have also had problems with the radio and Bluetooth cutting out and having a lot of static which is really annoying. Overall, I have no major complaints other than this isn't the vehicle for me....read morehide

Pros

Great looking car

Cons

Coolant leaked 4 times...bought it brand new 2 months ago :(

Purchased As New

Great looking car, great interior, been in the service department 4 times within the past 2 months to refill the coolant....now they want to take the car apart to figure out this coolant situation...oh and the engine knocks now...we are hesitant now to even think about taking it out of town. First time buying a benz, and realized something everybody should know bf buying one: "if you are going to buy a benz, do not use it for road trips, city driving only...get rid of it before warranty expired"...read morehide

Pros

This is a great luxury family car.

Purchased As New

My 2010 ML350 is the best car I have ever owned. The overall handling, comfort/storage capacity, fuel economy and extra features like bluetooth & retractible side mirrors make it my all time favorite. Previously, I owned a 2001 BMW 5 - series as well as a 2006 F -150 4X4. Compared to the jerking around I got w/the Ford dealership in Modesto, the Mercedes customer service is better but not by much....read morehide

Pros

electro-magnetic steering, ride, fuel economy

Cons

seat and door panel squeaks, AC stinks, some cheap interior parts

Purchased As New

Typical American-made junk. My 60K ML 350 had rattles and squeaks every time I drive over anything but a very smooth road. I expected that from my Ford Pinto, but not from Mercedes. The AC smells like dirty socks. The cargo net on the passengers side popped out and broke. Overall, a cheap American made car. Will trade in next year for a GLK 250 BlueTEC. At least it's made in Germany where they still put quality first....read morehide

Pros

none

Cons

Foriegn owned!

Purchased As Not Purchased

Why buy it when you can get a Silverado crew cab with a 3.08 rear end and get 15+21 mpg and have a hell of alot more flexiblity and that is made in the USA!

Pros

Smooth, solid quiet ride

Cons

Bi-xenon are not standard equipment

Purchased As New

I had a Lexus RX 350 which I loved. Still don't know why I traded it in for my 2012 ML. But I love the ML. It is such fun to drive and is solid quality. It is the solid and quietest auto I have ever owned. It is very, very classy. Feels safe. Interior is excellent. Feels good on even bad roads. MB dealers treat me like a real VIP. A little small in the back luggage compartment. Plenty of power with the 302 hp...read morehide

Pros

Styling, Interior, Navigation, EVERYTHING

Cons

NOTHING

Purchased As New

Best SUV in its class ever. This remodeled look is so nice and sleek. The drive is amazing...as if your driving on clouds. Murders the X5..i LOVE my car. traded from a X5

Pros

EVERYTHING; Styling, Handling, Interior, Fierce Exterior

Cons

nothing

Purchased As New

I absolutely love this car. Best mid sized suv EVER. Better than our old X5 and very smooth. The car looks so fierce and one of the most comfortable suvs...interior is beyond amazing, self parking etc. this car is a must.

Pros

everything

Cons

nothing

Purchased As New

Best diesel SUV in this price range. It has been a pleasure since day one.

Pros

Excellent fit and finish

Cons

Buffeting noise. Rear camera and navigation

Purchased As New

Buffeting noise and pulsating pressure on ear drums between 41 and 45 mph. Dealer Service Manager agrees. Factory indicates that this is "normal" for this vehicle. See Benzworld.org for other similar owner "baffling noise" reports. Radio must be on to operate rear camera and navigation. Service Manager indicates that this is built into the design. Indicates that it can't be changed. Disappointing that Mercedes tells me that I must live with the noise problem. Dealer's other MLs in inventory had same problem...read morehide