Reliability Ratings

Make more informed decisions when shopping for new or used vehicles. J.D. Power Circle Ratings on reliability and customer satisfaction are based on experiences of actual vehicle owners.


J.D. Power Auto Customer Satisfaction

J.D. Power Ratings

* Ratings for some models may not be available. Some new models have not been on sale long enough to be included in the study. Also, for low-volume luxury or exotic vehicles, there may not be enough buyers to generate valid survey results.



hybrid Ford Escape
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hybrid Ford Escape
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2009 Ford Escape Hybrid
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Initial Quality Ratings
(after 90 days of ownership)
2009 Model*
2009 Model*
2009 Model
Overall Quality - Mechanical
Powertrain Quality - Mechanical
Body & Interior Quality - Mechanical
Features & Accessories Quality - Mechanical
Overall Quality - Design
Powertrain Quality - Design
Body & Interior Quality - Design
Features & Accessories Quality - Design
Appeal Ratings
(after 90 days of ownership)
2009 Model*
2009 Model*
2009 Model
Overall Performance and Design
Performance
Style
Features & Instrument Panel
Comfort
Dependability Ratings
(after 3 years of ownership)
2009 Model*
2009 Model*
2009 Model
Overall Dependability Not rated Not rated Ratings available after 3 years of ownership in 2012
Powertrain Dependability Not rated Not rated Ratings available after 3 years of ownership in 2012
Feature & Accessory Dependability Not rated Not rated Ratings available after 3 years of ownership in 2012
Body & Interior Dependability Not rated Not rated Ratings available after 3 years of ownership in 2012
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