2010 smart fortwo User Reviews
- $7,213 - $12,793
- No trim specified for this review
- Looks good, good on gase
- Poorly built, quirky transmission, noisy as a propeller airplane
Purchased As New
Total trash. I own a 2009 that's wrought with electrical, transmission and noise issues. Totally hollow frame that echos every bump on the road right through you. For a "city car" this transmission doesn't know what to do under 20 MPH. Up, down, down, up, double shifts and triple shifts. Manual setting for the transmission is unpredictable, can you imagine that? - Manual even has problems. The "auto stick" tranny has left me stranded twice as the car would not go into gear at all...no forward no reverse and you can't do anything about it. This lead to a furious blow up with Smart and Mercedes on a conference call. I had to initiate the conference call as Smart "could not reach the service manger" at Mercedes. Oddly enough, I could reach her first try with Smart on the phone. Customer support is non existent unless you scream and holler to get a supervisors supervisors. Even then good luck, I never got a call back for my issues. The "average" Mercedes dealer which sells them in NJ treat you like dirt because your not bringing a $50k car in for service. I've never received one survey, call or otherwise after the sale. Even my GF gets a recorded happy birthday call for her 2008 used Nissan (different dealer). I gave them a chance, and I'm not a rich man so I'm stuck with this POS SmartCar until my personal economy gets better...then it is outta here. I wish I had the money to blow it up on video, but I'll probably have to use it for the piddle trade in value it will probably afford me. Mine has 20k miles on it and I really don't think it's going to make it to 50K...it just feels like it's going to fall apart.
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