2012 Volkswagen Routan User Reviews
SEL w/Nav shown
- $17,001 - $27,957
- No trim specified for this review
Purchased As New
I bought this car at the end of 2009 with a extended warranty initially the car worked fine the first problem the lights went out, the second problem some other light got out, pay from your pocket, the third problem the rear seat mechanism was not functioning fourth problem the door made noise, fifth problem the console was viberating.
It all started from my second service i told the technician about the viberation he said the console is weak and the tightens it and gives it back to me the problem does not gets solved it starts bcak after a few days. Then the leather near the arm rest get worn the dealer replaced it with a new one almost drove 8000 miles it breaks again some where close to the earlier one, wondering what will be the quality of leather they are using, The viberation of the car still continues at 34000 miles the dealer discovers it is because of the brakes and it has to be replaced and i need to pay for that "What happened to the Warranty also the Extended Warranty it does not work the money went to the dealers pocket. What technician do you have who does not know what the problems are also Volkswagen certifies they as Certified Volkswagen Technicians. You call these guys and leave the message hoping they will call you they will never return your call at Hewlett Volkswagen, GeorgeTown. The head technicians says the rear brake is 3milimeter and later the technician confirms it is only 2 milimeters
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