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Hyundai Elantra N Owner Denied Warranty Claim Due to 'Excessive Revving'

2024 hyundai elantra n
Elantra N Owner Denied Warranty Fix for OverrevingHyundai

A Canadian man apparently thought that his extended warranty would cover the cost of repairs when the inline-four in his Hyundai Elantra N failed. However, Hyundai Canada pulled the vehicle's engine data through the ECU — and found the motor apparently failed because it was abused by the owner. As a result, the warranty claim was denied.

According to a report by CTV News Toronto, 20-year-old Christian Matzoros bought a 2022 Hyundai Elantra N two years ago. At the time of purchase, Matzoros also decided to add an extended warranty that would run for seven years or 140,000 kilometers (about 87,000 miles). So, when the engine failed at 46,000 kilometers (about 28,500 miles) this past June, Matzoros figured it would be covered.

However, Hyundai Canada decided to investigate what caused the engine to fail. They retrieved the vehicle's engine data from the ECU, after doing so, said it was not a material defect or bad workmanship that caused the failure. Instead, the damage was caused by misuse.

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"After reviewing the vehicle's engine data... it was determined the engine experienced conditions exceeding its designed operational limits, resulting in significant mechanical failure. These findings point to excessive engine revving, which falls outside the coverage of the vehicle's warranty due to improper use,” a Hyundai Canada spokesperson told CTV News.

Matzoros admitted that he has taken the Elantra N to the drag strip on multiple occasions. He feels that has nothing to do with the engine failure. “It is their track model, and it is designed for the track and track use. It has a 2.0-liter turbo, and it's equipped with a six-speed manual transmission,” Matzoros said to CTV News. He also contends that because the failure did not occur on the track, and he has an extended warranty that Hyundai Canada should cover the cost of the repair.

It may well be that the six-speed manual transmission was Matzoros's downfall in this case. Given the nature of the issue, according to Hyundai Canada, it's possible that he money-shifted the car — i.e. accidentally downshifted when he meant to upshift — and thus exceeded the car's expected maxiumum rev range. We don’t know the why for certain... but the ECU doesn’t lie. As it stands now, he's out an estimated $10,000 in Canadian dollars for the repairs.

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