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Spectrum outage causing internet problems in Cincinnati area Wednesday morning

Update, 11:40 a.m.: Spectrum said the issue was a minor issue impacting less than 50 contained to a small area downtown, and has been resolved.

Original reporting: Spectrum has reported an outage for some customers in the Cincinnati area Wednesday.

A message on the My Spectrum app confirms the outage interrupting services, and the last update at 8:39 a.m. estimates the problem will be resolved by 11 a.m.

Cincinnati is also showing up on the heat map of user-reported outages and problems of DownDetector, a platform that tracks when services go down or have outages. Other cities that may be affected by a Spectrum outage showing up on the heat map include the Columbus and Indianapolis areas.

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Michael Pedelty, the Southern Ohio Region senior director of communications at Charter, which is a trade name for Spectrum, said there is currently no widespread outage in Cincinnati Wednesday morning, and the tools they use to detect outages differ from those used by Down Detector.

The My Spectrum app showing an outage report the morning of Wednesday, Jan. 12.
The My Spectrum app showing an outage report the morning of Wednesday, Jan. 12.

This article originally appeared on Cincinnati Enquirer: Spectrum outages reported in Cincinnati area