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You May Get Fewer Car Warranty Scam Calls Soon; Thank the FCC

Photo credit: Bilanol - Getty Images
Photo credit: Bilanol - Getty Images
  • People are really unhappy about auto warranty scam calls, filing more complaints with the FCC last year than the other four leading topics, like phishing and credit card scams.

  • Now the FCC has named the people and organizations responsible and said other voice service providers have to block traffic from these sources or they might be considered guilty as well.

  • Meanwhile, don't give out personal information to anyone who calls you when you're not expecting them to, even if they know what kind of car you drive, the FCC recommended.

We've been trying to reach you concerning your car's extended warranty.

If you immediately felt frustrated upon reading those words, you're not alone. The Federal Communications Commission has announced that it is going to block a massive auto warranty robocall scam campaign, and there's little question why.

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People have been complaining to the FCC more about these warranty robocalls over the past two years than any other topic. These scam calls are in both English and Spanish, and the FCC said the people responsible are still sending out millions of illegal calls every day.

"We are not going to tolerate robocall scammers or those that help make their scams possible," FCC chair Jessica Rosenworcel said in a statement. "Consumers are out of patience and I'm right there with them."

The FCC's new order forces all U.S. voice service providers to "take all necessary steps" to make sure robocall traffic doesn't reach our cellphones. If they can't do that, the providers have to tell the FCC what steps they're taking to mitigate the traffic. If the FCC thinks that the voice service provider isn't doing enough to stop the calls, the companies "may be deemed to have knowingly and willfully engaged in transmitting unlawful robocalls," it could force other providers to block traffic from the ineffective voice service provider.