Gulf Power is transitioning to FPL on Jan. 1. Here's what customers need to know

Gulf Power customers in Northwest Florida will see the final, long-awaited transition to Florida Power & Light Company as their new service provider starting Jan. 1.

Customers should be aware that service through GulfPower.com no longer will be available beginning the evening of Dec. 30. The transition to the new web experience at FPL.com will take a few days and is expected to be available starting Jan. 3.

"Our goal is to make this transition as easy and seamless for our customers as possible," said Sarah Gatewood, spokeswoman for Gulf Power.

Customers will see the new FPL logo branding on their bills, as well as company offices, service vehicles and uniforms. There could be a short period of time that both Gulf Power and FPL logos will be present during the transition.

Customers can use their existing username and password to log in and manage their account on the new FPL website. Look for "FPL Northwest Florida" at the top of the screen to know it's the correct version of the site.

The Gulf Power mobile app also no longer will be available as of Dec. 30. Customers can download the FPL mobile app beginning Jan. 3.

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Anyone who anticipates a need to move their current service or establish new service during the first week of January should notify Gulf Power by Dec. 30.

Gatewood said customers can still call 1-800-487-6937 to report power outages. There will be no service disconnections or adverse impacts to account status while the customer system is down during the transition.