Lexus, Porsche tops J.D. Power reliability rankings again; domestics close quality gap
There's no surprise that Toyota's Lexus brand once again tops the J.D. Power study of quality among three-year-old vehicles, a position it's held in seven out of the last 10 years and a touchstone of its appeal to its American customers. What's more surprising in the annual report out today: Redesigned models held up better than carryover ones, domestic brands closed the gap with imports, and many buyers are willing to live with worse-than-average reliability for the right vehicle.
J.D. Power 2013 Vehicle Dependability Survey | |
Brand | Problems per 100 vehicles (2010) |
71 | |
94 | |
112 | |
112 | |
115 | |
118 | |
119 | |
120 | |
122 | |
122 | |
124 | |
125 | |
Industry Avg. | 126 |
127 | |
128 | |
132 | |
133 | |
134 | |
135 | |
137 | |
138 | |
140 | |
141 | |
147 | |
149 | |
150 | |
153 | |
164 | |
174 | |
178 | |
178 | |
190 | |
220 |