Yahoo Autos Car brands with the highest customer satisfaction ratings in 2022
The numbers are in, and the news isn't all good. Overall customer satisfaction with cars fell by 1.3% from 2021 to 2022, according to a study conducted by the American Customer Satisfaction Index. Many luxury carmakers gained points, while some mainstream brands fell behind.
After interviewing 4,708 customers chosen at random between July 2021 and July 2022, the American Customer Satisfaction Index concluded overall customer satisfaction fell to a score of 77 out of 100, down from 78 in 2021. Here are the numbers published by the AMSI.
American Customer Satisfaction Index: Mass-market nameplates
