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Car dealers had their first real EV test this year. It didn't go very well.

In an aerial view, new and used cars are displayed for sale at an automobile dealership on February 15, 2023 in Glendale, California.
In an aerial view, new and used cars are displayed for sale at an automobile dealership on February 15, 2023 in Glendale, California.Mario Tama/Getty Images
  • Dealers learned a lot of lessons on EVs this year.

  • EVs started piling up on dealer lots for the first time.

  • A new crop of customers changed dealers' approach to EVs.

Car dealers had a big year with electric vehicles, as more battery-powered options landed on their lots.

The year started with healthy demand for electric cars, with most dealers delivering factory orders rather than holding these cars on their lots. But by the summer, dealers were raising concerns about long-term demand trends.

In the second half of the year, electric cars started piling up, according to one measure of inventory levels, and some dealers even started turning away EV allocations.

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Most dealers are still committed to electric vehicle sales, but warn that the current price point for these cars is out of alignment with how customers are shopping right now as rising interest rates and overall inflation cause consumers to pinch their pennies.

"I don't think the manufacturers have yet come to grips with what the right price point needs to be – but it's probably about five grand below where it is today," Vince Sheehy, a dealer in the Washington, DC area, told Business Insider this fall.

Dealers told Business Insider this week that they're heading into 2023 with a much different perspective on electric vehicles than when they entered the year. Most are still enthusiastic about selling these battery-powered cars, but hope that their manufacturers are paying attention to the changes they have seen on their lots.

A Volkswagen ID.4 electric car on display at a VW dealership
A Volkswagen ID.4 electric car on display at a VW dealership in CaliforniaJosh Lefkowitz/Getty Images


EV oversupply

At the end of July, there were nearly double the amount of EVs on dealer lots compared to gas-powered cars. That was good news for shoppers looking for a deal on an EV, but for dealers it was the first sign that EV production was outpacing demand.

This was an about-face from the problems EVs have faced for the last several years. While most manufacturers still weren't producing EVs at scale yet, supply of these cars has been extremely limited and most buyers waited in long reservation lines for their cars.

The longer those waits got, the more often EV shoppers started looking for other options, sometimes placing multiple orders just to see which car came in first.

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