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A JetBlue passenger said the flight crew threatened to kick him off the plane after a first-class passenger gave him an eye mask but an attendant demanded he give it back

Tyler Weitzman on plane (L), JetBlue aircraft (R)
In a viral TikTok, Tyler Weitzman said a flight crew made him give up an eye mask given to him by a first-class customer. Screenshot via Tyler Weitzman TikTok, Business Wire via AP
  • A JetBlue passenger said a flight crew threatened to boot him after he was gifted an eye mask.

  • He said a flight attendant told him first-class flyers weren't allowed to share the Snooze Kit.

  • A JetBlue representative told Insider the company was "revisiting" the policy.

  • See more stories on Insider's business page.

A 25-year-old software developer said a JetBlue flight crew threatened to kick him off a plane last week after a passenger in first class gave him an eye mask that was included for her flight because passengers in economy weren't permitted to use such masks.

The incident was documented in a viral TikTok video.

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Tyler Weitzman, who lives in Miami, told Insider he was taking a last-minute trip to Los Angeles after he was invited by the content creators Yes Theory to film videos for their YouTube channel. Weitzman told Insider he didn't get much sleep the night before the 7:30 a.m. flight took off from Fort Lauderdale last Thursday because he was packing for the trip and needed to take an early-morning Uber to the airport.

Weitzman said that when he boarded the plane he overheard a passenger in JetBlue's first class - dubbed Mint by the airline - ask a flight attendant whether he could have a Snooze Kit. The kits include earplugs and an eyeshade, according to JetBlue's website.

Related video: How flight attendants are trained

When Weitzman told the flight attendant he hadn't received much sleep the night before and asked her whether he too could have one of the kits, he was told they were offered only to Mint passengers, he said.

Then, Weitzman said, a Mint passenger who overheard his earlier conversation with the flight attendant found him on the plane and gave him the eye mask that was included in her Snooze Kit.

"That was the kindest thing a stranger had done for me this year," Weitzman told Insider.

"I don't think I would've been so kind in her shoes," he added.

But before the plane left the gate, he said, the flight attendant approached Weitzman in his seat and told him he wouldn't be able to keep the eye mask, demanding he return it.

'That's not fair'

Weitzman said he and the flight attendant argued for more than six minutes. He said he recorded their exchange and posted a shortened clip to TikTok, which has since earned more than 1 million views.

"Sir, I need to take that mask please," the flight attendant says in the video.

"You didn't buy a Mint seat, so you can't use the Mint products," she continued.