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A Tesla owner says his Model Y ordered him to pull over before it suddenly shut down, trapping him inside

Collage of the driver's window broken and the car attached at the back of the road assistance's truck.
Tom Exton said the driver's window broke when he used the emergency-override latch to escape.Tom Exton
  • A Tesla owner said his 5-day-old car suddenly shut down, leaving him trapped inside.

  • The YouTuber Tom Exton said he was 15 minutes into his ride before the car ordered him to pull over.

  • He said the driver's window "somehow broke" when he used the emergency override to get out the car.

A Tesla owner said his car ordered him to pull over before it suddenly shut down and trapped him inside.

Tom Exton, a British YouTuber who collects cars, was driving to London Thursday night when his 5-day-old Model Y asked him to pull over because it was "shutting down," he said.

He did so, and within minutes, "all power to the car was gone," Exton told Insider, adding that he felt trapped, as doors on Teslas need power to open and close.

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"I couldn't open the door by conventional means," he said, "so I had to use the emergency manual-override latch on the door."

Exton said he'd been driving only for 15 minutes and the car was showing an almost full charge.

Tom Exton could still drive for 216 miles, according to the Tesla's display screen.
Exton said the car's display indicated he could drive for another 216 miles.Tom Exton