Advertisement

TikToker says she was trapped in 115-degree heat after her Tesla locked her inside during a software update

Tesla
A TikToker says she got stuck in her Tesla for 40 minutes during a software update.Brandon Bell/Getty Images
  • A TikToker says she got stuck in her Tesla for 40 minutes during a software update.

  • Her car was parked in the sun, and during the update she says the temperature inside reached 115°F.

  • The door has a manual release, but the user guide says opening it during an update can damage the vehicle.

A TikToker says she was "roasting like a freakin' chicken" after she got stuck in her Tesla on a hot day while the car completed its software update.

The TikToker, whose screen name is Brianna Janel, said in a series of videos that she expected the software update to last 24 minutes, according to a message displayed on the internal screen in the vehicle — long enough for her to finish a work call while she waited for her Chick-fil-A order to be ready — but she was still locked inside by the time her call had finished.

ADVERTISEMENT

"When your car is updating, you're stuck in your car if you activate it while you're in here," Janel said in her first video, which had received 18.3 million views at the time of publication. "So I did that and now I'm stuck in my car literally dripping sweat — like dripping sweat — and inside my car, it's 103 degrees."

According to the Omni Calculator, on a 75-degree day, the internal temperature of a car can reach up to 115°F in just 40 minutes. In Orange County, where Janel said she's from, the weather on the afternoon when she posted the video hit a high of 76°F.

Tesla's user manual alerts owners that some safety features are disabled during software updates and warns not to open the doors or windows while the update is installed, or else "you could damage the vehicle."