A wheelchair user who was filmed dragging herself toward an airplane bathroom said the cabin crew had refused to help

• A woman filmed dragging herself down a plane aisle says its crew wouldn't help her use the bathroom.

• The video, posted by Jenny Berrie, a wheelchair user, has racked up 5 million views on TikTok.

• She said: "Without this footage, disabled people simply aren't believed."

A woman has gone viral on TikTok after sharing a video of her degrading experience as a wheelchair user needing to use the bathroom on a flight.

Jenny Berrie, from the UK, was filmed dragging herself down the aisle of an AlbaStar plane, saying in a voiceover that the cabin crew had refused to help her on the Spanish airline's flight from a Newcastle airport to Palma, Spain.

In her video, which has garnered over 5 million views, Berrie added that a crew member on the flight told her that "disabled people should just wear" diapers to avoid such a situation.

Airlines often transport passengers with disabilities using aisle chairs, specially built wheelchairs that are slim enough to fit through the galley of a plane.

While Berrie said she was transported to her seat on an aisle chair, she said AlbaStar told her it could not keep one on board for her to use during the flight.

Berrie did not immediately respond to a request for comment. She said on her Instagram profile that the high number of negative comments related to her viral video had led her to switch off her phone for long periods.